Employee (m/f/d) customer service / administration full-time
About us:
Terheggen & Dethlefsen Food Engineering is a dynamic, flexible, medium-sized company in the food industry. We develop recipes and produce dry spice blends including functional ingredients for the food industry. Our developments are used to produce a wide variety of delicatessen products such as dressings, sauces, ketchups and mayonnaises. Our company has been in existence since 1929 and has long been established on the market. We focus on organic growth and continuous development. Our customers are the focus of our activities, and our employees and product quality are at the heart of what we do.
At our company headquarters in Hamburg Stellingen we are looking for a
Employee (m/f/d) customer service / administration full-time
Your tasks:
-
Customer service
Personal, service-oriented support for our new and existing customers, price maintenance, contract maintenance, order entry, order confirmations, shipping organization and invoices including complaint processing, as well as maintenance of customer and order data in the ERP system, master data maintenance -
Administrative order and process handling
Order processing of office and consumable materials, support in the further development of our DMS (Dokuware) and participation in the continuous optimization of internal business processes and workflows. -
Accounting & preparatory bookkeeping
Checking and recording incoming and outgoing invoices and accompanying documents (incl. transport, empties and goods invoices), communication partner of our tax advisor -
Personnel and organizational support
Maintenance of personnel and contract documents, administration and updating of the time recording system (ZMI), organization of meetings, business trips and projects as well as general administrative activities, incoming and outgoing mail, telephone switchboard -
Divisional controlling
Maintenance of Excel lists, creation of internal reports, analyses and evaluations -
Support for the management
Relief in day-to-day business, taking minutes, special topics
Your profile:
- Friendly, engaging appearance with a positive charisma
- Strong communication skills and ability to work in a team
- Strong organizational skills and a structured way of working
- Several years of experience in internal sales or office management
- Confident handling of MS Office
- Very good German and good written and spoken English skills.
This is what we offer you:
- A varied position in a friendly and committed team
- Exciting challenges and the opportunity to work independently, design and contribute your own ideas.
- Room for your personal and professional development.
- A pleasant working environment with flat hierarchies.
Contact us
Then we look forward to receiving your application, stating your earliest starting date and salary expectations, preferably by e-mail to m.reichert@terheggen-dethlefsen.de
Your contact person is Madlen Reichert
Become part of our team and help us shape the future of food quality.
Terheggen & Dethlefsen Food Engineering GmbH
Ottensener Str. 130
22525 Hamburg
Phone: 040 547793-0
E-mail: info@terheggen-dethlefsen.de
Location
Hamburg